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Willburg Outdoor Returns & Cancellation Policy
- Orders cancelled before payment is made, will incur no charges.
- Orders cancelled after payment is made, but before the order is dispatched, will incur a 2.5% transaction charge deducted from the refund.
- Willburg Outdoor provides a 7 day buy-back guarantee to all of its customers. The 7 day buy back period will start when the customer signs for the delivery (if it was delivered by courier) or upon collection when collecting the package.
- In this 7 Day period the onus will rest on the customer to ensure satisfaction with all products ordered.
- Customers who are, within 7 days, not satisfied with the purchase of Willburg products, purchased online from Willburg Outdoor, can return the products to Willburg Outdoor for a Refund.
- The customer will be responsible for the delivery or courier charges of the return.
- Willburg Outdoor will reserve the right to inspect the goods upon receipt, and will reserve the right not to accept any goods on its own discretion.