Camera Frequently Asked Questions


Our software (which has been developed locally) is free to use.

You are provided with a dashboard from which you can manage multiple cameras on a calendar view.

Has an extended APP which is available on iOS an Android

The service we provide is 98% cheaper than the traditional MMS system.

Our servers are secure and clients create accounts which are password protected.

Our software provides support for multiple trail camera brands (see website for more information).

Our software provides support for camera sharing among friends.

Willburg recommends leading networks.

We offer our clients with Sim Management.

 

We provide our clients with user-friendly step-by-step tutorials on setting up cameras:

Ensure the batteries are not dead.

Ensure the sim card in use is active and is loaded with either airtime or data - see our Sim Management service.
*Note: Network providers discard sim cards which have been inactive for more than 6 months.

Any signal issues may be improved with use of one of our antennas.

Finally, ensure that the camera setup was done correctly. If unsure, please follow one of our tutorials suited to your camera.

The Willburg server provides clients with a secure username and password-protected account.

Willburg will not distribute any photos prior to receiving consent from our clients.


Any service provider which supports 2G or edge, we recommend using: Vodacom, MTN or Telkom.

Antennas are available for purchase for increased signal strength.


All standard sized sim cards are supported.

Sim cards are required to be RICA'd

Sim cards are required to be loaded with a data package or airtime (standard network T&C's apply).

Data is cheaper, but expires after 30 days, as specified by service provider T&C's

Airtime is more expensive, but has no expiry date.

We recommend taking advantage of our Sim Management package offered to clients.

Nominal Voltage: 1.5V and Typical Capacity: 3000 mAh.

We do not recommend the use of rechargeable batteries as they supply a lower voltage.

Solar panels are available for purchase for an enhanced lifespan.

Willburg aims to support all GSM-enabled devices within the near future.
The range of cameras currently supported include:

  • ltl Acorn 6210MG
  • ltl Acorn 6310MG
  • Scout Guard SG880M
  • Scout Guard MG983G-30M
  • Hawkeye

*Note:Supported cameras do not to be purchased through Willburg to run on our software.
For more information please contact us.

Our clients are not limited to how many cameras or specific brands they may add to their account.

Our clients are also able to share cameras with friends (provided they have said cameras' details).